Five dimensions for identifying critical stakeholders
WT continues to involve stakeholders to ensure a communication and response mechanism is in place for sustainability issues. WT followed the principles of AA1000 Stakeholder Engagement Standard (SES), which are Responsibility, Influence, Tension, Diverse Perspectives, and Interdependence, to identify key stakeholder groups. In 2025, an evaluation and discussion by the Sustainable Development Team concluded that as there was no significant change in the operating environment, the key stakeholder groups were therefore the same as identified previously, which are shareholders/banks, customers, employees, vendors, and other suppliers.
 
Results of engagement with the five stakeholder groups
The five stakeholder groups, whose involvement with WT’s operations vary in significance and interactivity, are engaged in parallel by different departments through various communication channels. In 2025, the communication and engagement efforts continued and produced results.
 
 


Stakeholder

Shareholders / Banks

WT aligns with the growing trend of shareholder activism by continuously strengthening in-depth communication with its shareholders. Given that institutional investors account for approximately 80% of our shareholder base and place strong emphasis on long-term value creation, WT has incorporated sustainability management into the core of its corporate decision-making. Through high-quality disclosure of key information, WT is committed to maximizing the interests of shareholders and stakeholders, and to creating long-term shared prosperity.
Responsible department: Secretariat of the Board, Finance Division and Investor Relations Dept.


Communication channels / frequency:

Annual Shareholders’ Meeting (once a year)
Investor Conference (once a quarter)
Domestic and overseas institutional investor seminars and visits by institutional shareholders (occasionally)
Market Observation Post System (occasionally)
Spokesperson and Deputy Spokesperson System (occasionally)
Company website and Investor Relations section (occasionally)
Investor Hotline/Mailbox (occasionally)
Company annual report and sustainability report (once a year)
Corporate Financial Report (once a quarter)
Bank credit review (once a year)



Results:

1 Annual General Meeting
11 investor conferences
12 operating revenue announcements
103 material information announcements in both Chinese and English
25 institutional investor reports on the Company
Real-time responses to shareholder phone inquiries
1 Annual Report and 1 Sustainability Report
4 quarterly financial reports
Ranked in the top 5% in the 12th (2025) Corporate Governance Evaluation 
In 2025, 2 additional green loan interest rate agreements were executed, bringing the total to 7 such agreements by the end of 2025.






Stakeholder 

Customers

As semiconductor is a rapidly-changing sector, it is key for an excellent semiconductor distributor to respond quickly to meet customer needs. WT contributes to promoting a sustainable development of the entire supply chain by building a bridge between its customers and vendors to enable prompt communication of product demands and trend of sustainability concerns.
Responsible department: Sales Division and Marketing Division 


Communication channels / frequency:

Daily communication via phone, email, and video conferences, alongside regular meetings
Annual customer satisfaction surveys and result analysis
Established mechanisms for handling customer complaints and quality anomalies
Customer-led supplier audits and evaluations (Ad hoc, upon request)
Project-based communication for material issues, corrective action planning, and customer supplier conferences (Ad hoc, upon request)



Results:

Participated in vendor conferences hosted by major customers (total sessions omitted from statistics due to high frequency)
Recognized with multiple excellence awards, top-tier ratings, and appreciation letters across annual, quarterly, and monthly supplier evaluations by domestic and international customers.
Achieved a 89% satisfaction rating in the 2025 Annual Customer Satisfaction Survey.






Stakeholder 

Employees

Providing services to customers with vendors’ products requires professional expertise to understand the features of vendors’ products and offer the customers a best solution with selected products from various vendors. Therefore, strengthening employees’ capability in product application and service efficiency is key to competitiveness. It is also one of WT’s major objectives to maintain a competitive workplace.
Responsible department: Human Resources Division


Communication channels / frequency:

Complaint mailbox / hotline (24/7)
Intranet pages (occasionally)
Labor-management meetings/Welfare Committee meetings (once a quarter)
Employee opinion surveys (occasionally)



Results:

News relevant to employees were announced according to actual needs
4 labor-management meetings / 4 Welfare Committee meetings






Stakeholder 

Vendors

Maintaining a close watch on industry trends and market dynamics, and establishing long-term, stable partnerships with vendors to obtain a competitive product portfolio and provide customers with comprehensive solutions, are important foundations for WT’s sustained business growth. Meanwhile, WT continuously monitors vendors’ management of sustainability-related matters, including product environmental compliance, hazardous substance management, and sustainable supply chain management. Through reviewing vendors’ publicly disclosed information and relevant policy documents, WT understands their sustainability commitments and implementation, serving as reference for supply chain management and risk assessment.
Responsible department: Marketing Division


Communication channels / frequency:

Business Briefings (once per quarter)
New Product Promotion Strategy Meetings (occasionally)
New Product Investment Discussions (occasionally)
Continuous monitoring of product compliance and sustainability management information through reviewing vendors’ publicly disclosed information and relevant policy documents



Results:

Through participation in business briefings and product-related meetings, WT continuously tracks vendors’ product development directions and market trends, strengthening product portfolio planning and improving market competitiveness (many sessions are not included in statistical counts).
Through reviewing vendors’ publicly disclosed information and related documents, WT understands their product compliance and sustainability management policies, serving as reference for supply chain management and vendor risk assessment.
Received multiple outstanding awards from domestic and international vendors.






Stakeholder 

Other suppliers

WT’s annual spending in general supplies has a certain influence. It implements a supplier management system and an individual counseling mechanism in line with the green procurement policies to improve suppliers’ fitness and involve more of them to join the effort in various sustainability aspects towards shared prosperity.
Responsible department: GA Division


Communication channels / frequency:

Supplier Corporate Social Responsibility (CSR) Commitment Letter (First-time transaction) 
Contractor Safety and Health Commitment Letter (occasionally)
Online Supplier Self-Assessment Form (First-time transaction)
Self-assessment risk evaluation (once a year)
Key engineering supplier rating (occasionally)
Key supplier assessment (once a year)
Occupational Safety and Health Agreement Organization meetings (occasionally)
Hazardous substance management policy communication (occasionally)
Suppliers’ procurement contact persons’ mailboxes (occasionally)
Complaint hotline and mailbox (occasionally)
Contractor Code of Ethics and Employee Conduct (once a year)



Results:

100% signed return of Supplier CSR Commitment Letter
100% signed return of Contractor Safety and Health Commitment Letter
100% signed return of Online Supplier Self-Assessment Form