Five dimensions for identifying critical stakeholders
WT continues to involve stakeholders to ensure a communication and response mechanism is in place for sustainability issues. WT followed the principles of AA1000 Stakeholder Engagement Standard (SES), which are Responsibility, Influence, Tension, Diverse Perspectives, and Interdependence, to identify key stakeholder groups. An evaluation and discussion by the Sustainable Development Team concluded that as there was no significant change in the operating environment, the key stakeholder groups were therefore the same as identified previously, which are shareholders/banks, customers, employees, vendors, and other suppliers.
 
Results of engagement with the five stakeholder groups
The five stakeholder groups, whose involvement with WT’s operations vary in significance and interactivity, are engaged in parallel by different departments through various communication channels. In 2024, the communication and engagement efforts continued and produced results.




Stakeholder group: Shareholders / Banks ▼

Shareholder activism is on the rise around the world, and institutional investors are paying increasing attention to sustainable management. Institutional investors own 70% of WT’s shares. Through engagement and information disclosure, WT aims to ensure the best interests of shareholders and other stakeholders, and provides key information for investment or credit decisions.
Responsible department: Secretariat of the Board, Finance Division and Investor Relations Dept.



Communication channels / frequency:

Board of Directors and Audit Committee (at least once a quarter)
Remuneration Committee and Sustainable Development Committee (at least twice a year)
Risk Management Committee and Nominating Committee (at least once a year)
Annual Shareholder Meeting (once a year)
Investor Conference (once a quarter)
Domestic and overseas institutional investor seminars and visits by institutional shareholders (occasionally)
Market Observation Post System (occasionally)
Spokesperson and Deputy Spokesperson System (occasionally)
Company website and investor relations section (occasionally)
Investor Hotline/Mailbox (occasionally)
Company annual report, sustainability report (once a year)
Corporate Financial Report (once a quarter)
Bank credit review (once a year)



Results:

13 Board of Directors meetings
13 Audit Committee meetings
6 Remuneration Committee meetings
4 Sustainable Development Committee meetings
3 Nominating Committee meetings
1 Annual General Meeting
12 investor conferences
12 operating revenue announcements
98 material information announcements in both Chinese and English
42 institutional investor reports on the Company
Real-time responses to shareholder phone inquiries
1 Annual Report and 1 Sustainability Report
4 quarterly financial reports
Ranked in the top 5% in the 11th (2024) Corporate Governance Evaluation
4 sustainability-link loan contracts were signed









Stakeholder group:  Customers ▼

As semiconductor is a rapidly-changing sector, it is key for an excellent semiconductor distributor to respond quickly to meet customer needs. WT contributes to promoting a sustainable development of the entire supply chain by building a bridge between its customers and vendors to enable prompt communication of product demands and trend of sustainability concerns.
Responsible department: Sales Division and Marketing Division



Communication channels / frequency:

Telephone, e-mail, Video call (occasionally)
Customer’s supplier audit (once a year or occasionally, as required by the customer)
Customer’s supplier meeting (once a year)



Results:

Attendance at supplier conferences held by major customers (too many to count)
Awarded OSE’s 2024 Excellent Supplier Award for consecutive years.
Awarded 2024 Best Distributor by GIGABYTE
Achieved an “A” rating in Advantech’s SRM quarterly supplier evaluation and received the Outstanding Support Service Award
Honored with the 2024 Excellent Strategic Partner Award by Luxshare Precision
Awarded SENAO as The Best Partner of the Year 2004
Awarded ADLINK Supplier Assessment Form A

Got multiple excellence awards, top-tier ratings, and letters of appreciation in annual, quarterly, and monthly supplier evaluations conducted by both locally and globally.









Stakeholder group: Employees ▼

To provide services to customers with vendors’ products requires professional expertise to understand the features of vendors’ products and offer the customers a best solution with selected products from various vendors. Therefore, strengthening employees’ capability in product application and service efficiency is key to competitiveness. It is also one of WT’s major objectives to maintain a competitive workplace.
Responsible department: Human Resources Division


Communication channels / frequency:

Complaint mailbox / hot-line (24/7)
Intranet pages (occasionally)
Labor-management meetings/Welfare Committee meetings (once a quarter)



Results:

News relevant to employees were announced according to actual needs
4 labor-management meetings / 4 Welfare Committee meetings









Stakeholder group: Vendors ▼

Maintaining a close watch on external industry developments and acquiring a competitive product portfolio are key drivers for WT continuous business growth. Additionally, gathering and responding to customer feedback on product needs and sustainability-related requirements serves as a cornerstone in communicating and collaborating with original equipment suppliers, helping to co-develop and optimize innovative product solutions.
Responsible department: Marketing Division


Communication channels / frequency:

Business Briefings (once per quarter)
New Product Promotion Strategy Meetings (occasionally)
New Product Investment Discussions (occasionally)



Results:

Attendance at business or products briefings (too many to count)
Awarded:

    · ST 11 awards in total including 2024 Best Sustainability, Best Performance Gold Award, Best Partnership, Best Demand Creation Silver Award, Best Partner & Best Performance, and Best Demand Creation (Analog/Power & Discrete/Automotive/MSIP/Smartphone/Industrial )

    · Renesas 2024 The Best PM Team

    · onsemi 4 awards in total including 2024 Distributor of the Year, 2024 Best D-win Performance, Excellence in Solution Enablement, and Outstanding Contribution to Mass Market Demand Creation

    · Diodes Best Distributor Award

    · Littelfuse 2024 Distributor of the Year

    · Nexperia 2 awards in total including Billionaires Silver Award and Billionaire Bronze Award

    · OMRON 2 awards in total including 2024 Long-Term Contribution Award in the HFE Sector and Best PM Team









Stakeholder group: Other suppliers ▼

WT’s annual spending in general supplies has a certain influence. It implements a supplier management system and an individual counseling mechanism in line with the green procurement policies to improve suppliers’ fitness and involve more of them to join the effort in various sustainability aspects towards shared prosperity.
Responsible department: GA Division


Communication channels / frequency:

Supplier Corporate Social Responsibility (CSR) Commitment Letter (First-time transaction)
Contractor Safety and Health Commitment Letter (occasionally)
Online Supplier Self-Assessment Form (First-time transaction)
Self-assessment risk evaluation (once a year)
Key engineering supplier rating (occasionally)
Key supplier assessment (once a year)
Occupational Safety and Health Agreement Organization meetings (occasionally)
Hazardous substance management policy communication (occasionally)
Suppliers’ procurement contact persons’ mailboxes (occasionally)
Complaint hotline and mailbox (occasionally)
Contractor Code of Ethics and Employee Conduct (once a year)



Results:

100% signed return of Supplier CSR Commitment Letter
100% signed return of Contractor Safety and Hygiene Commitment Letter
100% signed return of Online Supplier Self-assessment Form